A Square delivery integration built for bulk materials

Every online order becomes a Square order

When a customer checks out on soildirect.com, Soil Direct creates the order in Square at the location that's delivering it. Material, delivery and sales tax are separate lines, with the tax applied as a real Square tax, and the delivery window and address travel with the order.

As the delivery moves along, the Square fulfillment moves with it: in progress once it's underway, completed when your driver marks it delivered. Because the order references your Square catalog items, Square's own reports and any stock you track in Square keep working the way they do for counter sales.

Payments go straight to your Square account

Customers pay by card, Apple Pay or Google Pay, and the payment is taken on your Square account, not a Soil Direct account. You're paid on your usual Square payout schedule, at your usual Square processing rates. When a customer orders from more than one yard in a single checkout, each yard is charged separately on its own account.

Refunds and changes, handled through Square

Decline or cancel an order and the customer is refunded through Square to the payment they used. Remove an item or lower a quantity and only the difference is refunded. If a customer needs more material, change the quantity and Square sends them an invoice for the extra, so you never take card details over the phone again.

What you'll approve when you connect

When you sign in with Square, Square shows you exactly what Soil Direct is asking for: access to your merchant profile, items, orders, payments, customers, invoices and loyalty. Each one maps to something above, such as reading your catalog, creating orders, refunding payments and sending invoices. You can disconnect Soil Direct from your Square account settings at any time.

Why not just use Square's own delivery tools?

Square is excellent at taking payments and running a counter. Bulk material delivery needs more: a price that depends on how far the address is from your yard and how many truckloads the order takes, delivery windows per location, a plan for which truck and driver go where, and a photo of where the load was dropped. That's the part Soil Direct adds, while Square keeps doing what it does best. See delivery and dispatch for how that works day to day.